We hope that your experience with beadsuworkshop is as effortless as possible, however, we do acknowledge that questions may arise.
Where is my order?
This is a question we frequently get asked. You can track your order here: https://www.17track.net/en
Please note customers are responsible for any customs and tax charges for their order.
What is my tracking number?
Tracking number will be available in four to six days after you place an order. Email notification will be sent to you registered Email/Phone. Please do reach out if you don't receive yours.
Ammendments & Cancellations
If you need to makes changes to your order you will need to contact us within 24hrs of placing the order.
We Can Change:
-Your delivery details
-Your phone number
-You must can contact us within 24hrs
-We cannot cancel your order once it has already been shipped
My Item Arrived Damaged
If this happens to you, please reach out with:
- Your order number.
- A picture of the damaged product.